FREQUENTLY ASKED QUESTIONS

JobSuite is project management software that can be customized to support creative production workflows for teams of all kinds and sizes. It's a SAAS application built on the Salesforce platform for customization, enterprise-level security and reliability, and constant innovation from one of the world's most respected names in data services. 

JobSuite is built on the Salesforce platform, allowing us the flexibility to enable or create the features that your team needs to work its best.

Our consultants will work with your team to identify roadblocks and help optimize workflows. We’ll then design solutions and customize our base application to meet your needs.  We can add fields, layouts, notifications, workflow, reports, and dashboards to implement solutions that implement your workflow.

Every JobSuite user has the ability to create custom dashboards, list views, and reports, so that every team member can tailor the larger experience to their own individual preferences.

Because we assign a dedicated account manager we get to know your business, then work with you to optimize your workflows and customize your JobSuite application experience. Our personalized customer service continues long beyond implementation to ensure your ongoing success. We go beyond what off-the-shelf project management solutions can offer. 

JobSuite then collects and connects all of your creative job data into one place, powered by Salesforce's enterprise cloud.

We handle all the customization and deployment of JobSuite from Salesforce’s enterprise cloud. No coding or IT lift is required on your end to get the most from JobSuite.

Salesforce is a global leader in cloud computing and data security. We host your JobSuite experience on the Salesforce platform, so you can rest easy that your data is safe in an enterprise-level cloud, certified secure for industries like healthcare (HIPAA) and government (DOD, FedRAMP).

Refer to the following Salesforce page for a comprehensive list of current 3rd party certifications.

https://trust.salesforce.com/en/

The investment varies from customer to customer depending on the amount of customization required and the number of users. License fees include software, training, and ongoing support via a dedicated account manager. Request a demo to get to know JobSuite, introduce us to your workflow, and we will provide a price quote.

With coronavirus restrictions in place, we are currently providing training remotely, delivered via videoconference with your team. As restrictions are lifted, we look forward to resuming in-person training as an option for those who would like it.

You’ll have a dedicated account manager and workflow consultant assigned to your team’s experience from day one of the process. When you pick up the phone to call, that’s who you’ll get.

Salesforce has been named one of Forbes’ most innovative companies year after year. Their platform allows our team and yours to focus on the work at hand, knowing that your data is secure, and that you’ll have a smooth and seamless experience without downtime. Salesforce also provides the fundamental customization capabilities of our JobSuite application.

No separate Salesforce license is required.

With our consultative approach to customizing your JobSuite application experience, there’s a lot of work that happens before your launch date. So we do ask for an initial 12-month commitment as a minimum, with the ability to extend or renew (of course).